Get in Touch
We're here to help with your questions, feedback, or suggestions about SleepHow. Our small team is committed to responding to every message personally.
For Faster Service, Please Include:
- A clear subject line describing your inquiry
- Specific details about your question or issue
- Your preferred response method (if different from sending email)
Common Inquiries
Technical Support
Subject Line: "Technical Issue" or "Website Problem"
Include: Browser type, device, and description of the issue
General Questions
Subject Line: "General Question" or "How-To"
Include: Specific question about using our tools or understanding sleep cycles
Privacy & Legal
Subject Line: "Privacy Question" or "Legal Inquiry"
Include: Specific concern or question about our policies
Feedback & Suggestions
Subject Line: "Feedback" or "Feature Request"
Include: Detailed description of your suggestion or experience
Media & Partnerships
Subject Line: "Media Inquiry" or "Partnership Opportunity"
Include: Your organization, purpose of contact, and specific request
What to Expect
Response Timeline:
- Most inquiries: 24-48 hours
- Technical issues: Priority response within 24 hours
- Complex questions may require additional research time
Our Response Approach:
- Personal, human responses (not automated)
- Clear, helpful answers tailored to your specific question
- Follow-up if we need additional information
- Professional courtesy while maintaining a friendly tone
Before You Contact Us
Check Our Resources: Many common questions are answered in our existing content:
- Review our FAQ section (if available)
- Check our Privacy Policy for data-related questions
- Read our Medical Disclaimer for health-related concerns
- Try our sleep calculator with different inputs to test functionality
Technical Issues: Before reporting technical problems:
- Try refreshing the page or clearing your browser cache
- Test on a different browser or device
- Check if the issue persists across multiple visits
We Love Hearing From You About
Success Stories:
- How SleepHow has improved your sleep schedule
- Positive changes you've experienced
- Creative ways you've used our tools
Improvement Ideas:
- Features you'd like to see added
- Ways to make our tools more user-friendly
- Additional educational content you'd find helpful
Questions and Clarifications:
- How our sleep calculator works
- Understanding sleep cycle science
- Applying our recommendations to your specific situation
Response Language
We currently provide support in English. If you're more comfortable communicating in another language, we'll do our best to help, though our response may be delayed while we arrange for translation assistance.
Privacy Note
When you contact us:
- We'll only use your email address to respond to your inquiry
- We don't add you to mailing lists without explicit permission
- Your questions and our responses remain confidential
- We may use anonymized feedback to improve our services
Partnership Opportunities
Interested in collaborating with SleepHow? We're open to partnerships that align with our mission of improving sleep health through education and evidence-based tools.
Potential Partnership Areas:
- Sleep research institutions
- Healthcare organizations
- Wellness and health technology companies
- Educational content creators
- Corporate wellness programs
Our Commitment
We're committed to:
- Responding to every message personally
- Providing helpful, accurate information
- Treating all inquiries with respect and professionalism
- Using your feedback to continuously improve SleepHow
Thank You
Thank you for your interest in SleepHow. Whether you're reaching out with a question, sharing feedback, or just saying hello, we appreciate you taking the time to connect with us.
We look forward to hearing from you and helping you achieve better sleep!